I’m excited because Scott is the head of Thought Leadership from FranklinCovey.
Listen to the podcast here: How To Have An Agile Mindset When Listening To The Customer with Scott Miller Vulnerability, Humility & Emotional Agility Learn the importance of having thought leadership to anticipate any disruption and stay ahead of the curve. They talk about the difficulties companies have viewing themselves accurately versus through the eyes of their customers and the mindset you need to have as part of the leadership team to understand your customer. Scott shares his journey throughout the years and the multiple roles he’s playing aside from his day job at FranklinCovey.
In this episode, Scott Miller, Head of Thought Leadership at FranklinCovey, joins Betsy Westhafer and Tony Bodoh as they discuss how FranklinCovey reshaped itself based on the minds of their customers and why it’s important to have an agile mindset when listening to your customer.
